What are types of ITIL "tickets" does TDX support?

Summary

Following ITIL terminology, TDX tickets can be used to represent Incidents, Service Requests, Major Incidents, Problems, Changes and Releases.

Body

TDX ITIL Ticket Classification

 

 

 

 

Details

Details

Article ID: 10087
Created
Mon 6/17/24 7:07 PM
Modified
Mon 6/17/24 7:11 PM