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Summary
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What are types of ITIL "tickets" does TDX support?
Summary
Following ITIL terminology, TDX tickets can be used to represent Incidents, Service Requests, Major Incidents, Problems, Changes and Releases.
Body
TDX ITIL Ticket Classification
Details
Details
Article ID:
10087
Created
Mon 6/17/24 7:07 PM
Modified
Mon 6/17/24 7:11 PM