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No - Users are encouraged to browse the Service Catalog to request services and related support. Requests made via the catalog and the related forms provide the fastest way to route your request to the appropriate IT service team.
However, as email has become a ubiquitous form of communication, it is supported for system-to-system communication where needed. Systems that need to create TDX tickets can do so by emailing TDXsystems@flemingcollege.ca. The sending system must first be added to the "allow-list".