How to Allocate Print Charges to a Shared Account

This article describes how to use the PaperCut Client on your computer, or the PaperCut console on a Printer, to allocate your print/copy/scan charges to a Shared Account

Overview

This article explains how to allocate your print, copy, and scan charges to a Shared Departmental Account using:

• The PaperCut Client on your computer, or
• The PaperCut console on a campus printer (MFD)

Shared Accounts are used when printing on behalf of a department or supervisor, instead of charging your personal printing account.

Printing from an On-Campus PC

1. Print your document as you normally would.
2. As soon as you print, a similar window to the one shown below should appear.
   1. If this print job is for personal use, choose “Charge to my personal account”
   2. If this print job is for a department, choose “Charge to shared account” and choose the desired department from the Account drop‐down menu.
      (Note: employees and students will only see the departments they have permission to charge printing to, they will not see all departments on the list)
3. Click “Print”
   
4. Go to printer, sign in, and release your print job.

Printing from a laptop/phone (Mobility print)

1. Print your document as you normally would using Mobility Print.
2. Log in to the printer and select Print Release.
   

3. Select the job you want to print and tap Print.

   
4. When prompted for Account, select the Shared Account by name, and your print will be charged to the selected Shared Account.
   

Scanning/Copying

1. Log in to the printer and select Access Device
   
2. Select the account which should be charged for any scanning/copying.
   
3. Proceed to Scan/Copy the documents as usual.

Troubleshooting

• No shared accounts appear? Your access may not be enabled yet. 
• Prompt never appears? Use the on‑device selection at the MFD/Printer
• Charge went to the wrong account? Contact the IT Service Desk with the job time, printer, pages, and the correct account.

Additional Information

If you are having issues with allocating charges or logging into the printer, please visit IT Service desk in person or submit a ticket to us using Service - Request IT Support.