Summary
If you cannot use any of our preferred MFA authentication methods—i.e., an authenticator app, SMS text messages, or voice calls—then as a last resort, using a physical security key is an option.
Body
Overview
If you cannot use any of our preferred MFA authentication methods—i.e., an authenticator app, SMS text messages, or voice calls—then as a last resort, using a physical security key is an option. The Fleming ITS department supports two types of physical security keys:
- FIDO2 USB security keys - available to staff upon request or students self-provided/purchased.
- One-time password (OTP) fobs - available upon request to any Fleming user with no other viable MFA options.
The process for this is as follows:
FIDO2 USB Security Key
OTP (One Time Password) Fob Device
- Request a one-time password (OTP) fob device from the ITS department by submitting a ticket here.
- No user setup is needed for an OTP device; the IT Service Desk will inform users when their fob device is ready for pick-up.