Service Overview
Phone extensions come with voicemail services including VM to email. If you have forgotten your VM password we can reset it for you.
Available To
Phone Extension Users
Support
Use the [ Create Ticket ] to request voicemail support such as a voicemail password reset.
How to Access Voicemail
From your Cisco Desk Phone:
- If you share your phone with other extensions, press your line button to get dial tone
- press the messages (envelope) button on 79XX, or (tape) button on 88XX
- the system will ask for your pin followed by pound (#)
From Another Cisco Phone within the College:
- press the messages (envelope) button
- the system will say “Enter your pin…” PRESS *
- the system will now say “Enter your ID followed by pound (#)” Your id is your extension number
- the system will now say “Enter your pin…” You are now entering your own voicemail box. Enter your pin (5 digit password)
From Outside the College:
- Dial one of the main external numbers:
- Sutherland – 705-749-5530
- Frost – 705-324-9144
- Haliburton – 705-457-1680
- When you hear the auto-attendant greeting, press the * button
- You will hear “Enter your ID, followed by pound (#)”. Your ID is your extension number
- You will hear “Enter your PIN, followed by pound (#)”. Your PIN is your voicemail password.
- After successfully entering your credentials you will be placed into the voicemail main menu.