How To Clear Your Browser Cache

In most computer-based web browsers, to open menus used to clear your cache, cookies, and history, press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac). If this doesn’t work, follow the appropriate instructions below.

If you don’t see the instructions below for your specific version or browser, search your browser’s Help menu for “clear cache”. If you’re unsure what browser version you’re using, from the Help menu or your browser’s menu, select About [browser name]. In Internet Explorer and Firefox, if you don’t see the menu bar, press Alt.

Google Chrome

  1. On your computer, open Chrome .
  2. At the top right, click More  > Clear browsing data.
  3. Choose a time range, like Last hour or All time.
  4. Select the types of information you want to remove.
  5. Click Clear data.

Microsoft Edge 

  1. On your computer, open Microsoft Edge.
  2. At the top right, click Settings > Privacy > Clear browsing data.

Fire fox 

  1. Click the menu button and select Settings.
  2. Select the Privacy & Security panel.
  3. In the Cookies and Site Data section, click Clear Data…

Additional Information

Clearing your browsers cache is a good first troubleshooting step whenever running into an issue with your browser. Whether its not being able to log in, a site or page not displaying correctly, or a download not being completed. We recommend clearing your respective browsers cache as a first step.

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