Information Technology

End-user Knowledge Base (KB) articles on information technology (IT) topics.

Categories (16)

Accounts and Access

Articles related to your account and password.
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Office 365

Articles related to Office 365 and related services.
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Printing

Articles related to printing and related services.
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MFA

Articles related to multi-factor authentication (MFA).
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Software

Articles related to various software titles for college-asset or BYOD devices.
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Telephony

Articles related to smartphones and desk phones/extensions.
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Wi-Fi

Articles related to wireless (Wi-Fi) connectivity.
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New to Fleming

Information for new students and staff.
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Classroom & Academic Technology

Articles related to classroom and academic technology.
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Network Services

Article related to network services.
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Cyber & Information Security

Knowledge relating to how to protect IT resources and college information.
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IT Policy, Procedures, Standards & SLAs

Information about the ITS Department's policy, procedures, standards & SLAs.
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Team Dynamix (TDX)

How to use Fleming's Team Dynamix software from a client or TDX Agent (staff) perspective.
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Evolve / PeopleSoft

Articles related to the College's Oracle PeopleSoft ERP system.
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Collaboration

Knowledge related to collaboration technology such as Webex, Teams, and Zoom
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Desktop & Mobile Computing

Articles related to computer, mobile device and peripheral support.
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