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User impersonation occurs when a malicious sender pretends to be someone you trust—like a coworker, manager, or known contact—making their email look legitimate at first glance. For an end user, this can make it much harder to spot phishing attempts, increasing the risk of clicking harmful links, sharing sensitive information, or taking unintended actions (like approving payments). Because the message appears familiar and urgent, users may react quickly without questioning it, which is why recog

Mailbox intelligence in Microsoft 365 helps protect users by making email security more personalized and relevant to their everyday interactions. It learns who you normally communicate with and what typical emails look like, so when something unusual appears—like a message from someone you don’t usually hear from or that doesn’t match normal patterns—it can trigger clearer, more meaningful warnings. For users, this means fewer unnecessary alerts and more accurate notifications, helping them more

Create and save an email signature in Microsoft Outlook 365

When given the proper permissions/consent you are able to access another users mailbox within Office365.