Team Dynamix Getting Started

Summary

Team Dynamix (TDX) is the college's new IT Service Management (ITSM) and Enterprise Service Management (EMS) system. Service divisions at the college are encouraged to upgrade and switch from using Cerb for tickets and Affinity/Department for publishing service catalogues and knowledge-base style content.

Body

Overview

Team Dynamix (TDX) is the college's new IT Service Management (ITSM) and Enterprise Service Management (EMS) system. Service divisions at the college are encouraged to upgrade and switch from using Cerb for tickets and Affinity/Department for publishing service catalogues and knowledge-base style content. 

Questions

Review the Team Dynamix Knowledge Base category to find answers to common questions. 

Help

Visit the Team Dynamix Service Catalog page to request IT support with the TDX application.

Additional Information

Visit the Team Dynamix Solutions Portal for more vendor information on using their software.

Details

Details

Article ID: 9679
Created
Fri 5/3/24 12:03 AM
Modified
Tue 5/21/24 3:20 PM

Related Services / Offerings

Related Services / Offerings (1)

The college's new IT Service Management (ITSM) and Enterprise Service Management (EMS) system for providing ticket, service catalogue and knowledge base functionality to service areas.