Immediate Classroom Support (SLA2)

Service Notification:
Immediate classroom support will be paused for the duration of the strike.
Please continue to report any classroom IT or AV issues by clicking the [ Create Ticket ] button.
Click here for more information.

Service Overview

Immediate classroom & lab support for any audio-visual (AV), multi-media (MM) or computer equipment.

Available To & Availability

Faculty & Presenters

Monday to Friday, 7:30 am until 5:00 pm

Getting Started

If you are in a classroom having an issue that requires immediate assistance, please call ext. 4111.

Alternatively, you can use the [ Create Ticket ] button on this page.

We will answer all classroom issues and urgent requests immediately. All other calls will go to voicemail. Leave a detailed message and a TDX ticket will be automatically created.

Service Level Agreement #2

 
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Related Articles (1)

This Service Level Agreement (SLA) covers the provision of multi-media classroom and lab support for timetabled activity, Monday to Friday.