Immediate Classroom Support (SLA2)

Service Overview

Immediate classroom & lab support for any audio-visual (AV), multi-media (MM) or computer equipment.

Available To & Availability

Faculty & Presenters

Monday to Friday, 7:30 am until 5:00 pm

Getting Started

If you are in a classroom having an issue that requires immediate assistance, please call ext. 4111.

Alternatively, you can use the [ Create SLA2 Ticket ] button on this page.

We will answer all classroom issues and urgent requests immediately. All other calls will go to voicemail. Leave a detailed message and a ticket will be automatically created.

Service Level Agreement #2

 
Create SLA2 Ticket

Related Articles (1)

This Service Level Agreement (SLA) covers the provision of multi-media classroom and lab support for timetabled activity, Monday to Friday.