Information Technology

End-user services provided by the Information Technology Services (ITS) Department.

Categories (10)

General

General IT support services requests including incident reporting & other IT processes.
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Accounts & Access

Services related to your identity, single sign-on (SSO) login account, password/MFA assistance, and access privileges.
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Communication & Collaboration

Includes email, phones, meetings, multi-media and audio-visual (AV) services.
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Desktop & Mobile Computing

Services related to computer, mobile device and peripheral support.
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Classroom & Academic Technology

Instructional technology and resources directly support teaching and learning.
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Information Security

Services that protect and enhance the College's information security.
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Network Services

Network services including Wi-Fi, VPN, printing and network drives (H: & S:).
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Software Catalog

Web and device-based software applications for use on college-asset and personal devices (BYOD).
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Enterprise Application Services (EAS)

Enterprise application support for Evolve, myCampus, D2L, Portal, Reports & queries, User roles, and Data requests.
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IT Professional Services

Consultation services including scoping requests for new services, events & projects.
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