Popular Services

Request general IT support available via a TDX ticket request, phone or in-person support.

To direct your request as quickly and efficiently as possible to the correct IT team, please browse the IT Service Catalog and submit a ticket specific to the service or type of support you need. General IT support tickets can take up to 2-business days to triage and dispatch.

I forgot my password and need to reset it.

Merge multiple D2L individualized course shells into one course shell or un-merge a merged shell.

VPN access provides users with access to IT resources that are otherwise only available on-campus.

HELP! I am unable to login to my Fleming account. To get you back into your account we need some personal information to validate your identity.

Users of Fleming's VPN service first install and then use the Palo Alto Global Protect VPN client software to remotely connect to the college's network.

TV with Fleming PC attached. Mostly used for Events in public spaces, also used as backup equipment when In room equipment fails and cannot be repaired quickly.

VDI provides access to a virtual Fleming desktop computer.

OneCard is the official Fleming College identification card, with the added benefit of access to services both on and off campus.

An existing user requires access to additional IT resources.

Full-time staff can request a laptop device instead of a desktop computer.

Brightspace by D2L is the Learning Management System (LMS) used at Fleming College. New students get access to D2L once they are enrolled in at least one timetabled course for the current semester.

Student are required to pay for printing on a cost per page basis.

eBASE is the facilities management system used by Fleming's Facilities, Services and Support (FSS) team.

Request that the college acquire new software that isn't already in our library of available software.

Create a ticket for 3rd Party IT Support.

Staff with an assigned workspace can request a physical Cisco phone and personal extension. Shared line or service extensions are used to provide a phone extensions associated with a service or group of users.

Fleming hub for Parking Permits, to pay a Violation or Appeal Parking Tickets, or to Rent Lockers.

MFA provides additional security protection for your Fleming account. This service page provide introductory information and how to enroll and activate the service for your Fleming SSO Network Account.

All Fleming employees are required to complete mandatory annual cybersecurity and privacy training. Additional resources are also available to all users.

The College uses Oracle PeopleSoft, branded as Evolve at Fleming, our enterprise resource planning (ERP) system.

Immediate or scheduled removal of a user's access to their Fleming account.

1Password is a password manager, digital vault, random password generator, and form filler.

Scribe is an authoring tool used to automatically generate how-to guides by recording screenshots and steps taken while going thru a given process.

Report a severe system problem or service outage that is preventing several users from performing normal functions.