Popular Services

Request general IT support available via a TDX ticket request, phone or in-person support.

To direct your request as quickly and efficiently as possible to the correct IT team, please browse the IT Service Catalog and submit a ticket specific to the service or type of support you need. General IT support tickets can take up to 2-business days to triage and dispatch.


I forgot my password and need to reset it.


HELP! I am unable to login to my Fleming account. To get you back into your account we need some personal information to validate your identity.


The College uses Oracle PeopleSoft, branded as Evolve at Fleming, our enterprise resource planning (ERP) system.


myCampus is Fleming's main online portal for student and staff use. It contains links to many of the online tools and resources used daily by our users.


MFA provides additional security protection for your Fleming account. This service page provide introductory information and how to enroll and activate the service for your Fleming SSO Network Account.


Phone extensions come with voicemail services including VM to email. If you have forgotten your VM password we can reset it for you.


VDI provides access to a virtual Fleming desktop computer.


Request that the college acquire new software that isn't already in our library of available software.


Printing is available from wireless devices, such as laptops, tablets and smartphones.


OneCard is the official Fleming College identification card, with the added benefit of access to services both on and off campus.


Users of Fleming's VPN service first install and then use the Palo Alto Global Protect VPN client software to remotely connect to the college's network.


Brightspace by D2L is the Learning Management System (LMS) used at Fleming College. New students get access to D2L once they are enrolled in at least one timetabled course for the current semester.


The Cisco Webex suite of real-time collaboration tools provides chat, video/voice meetings & calls, screen sharing & whiteboard and more.


Scribe is an authoring tool used to automatically generate how-to guides by recording screenshots and steps taken while going thru a given process.


Create a ticket for 3rd Party IT Support.


TV with Fleming PC attached. Mostly used for Events in public spaces, also used as backup equipment when In room equipment fails and cannot be repaired quickly.


Snagit and Camtasia screen-capture software


Microsoft Office 365 suite of products include online services and desktop software.


Student are required to pay for printing on a cost per page basis.


Fleming College provides students & staff with an @flemingcollege.ca email account as part of their Office 365 online suite of services.


Printing is available from on-campus desktop computers.


Respondus LockDown Browser, is a custom web browser that discourages cheating while students are taking their online exams. This program does exactly what its name implies and locks down your browser.


MyWorkDrive allows users to access their H: (Home) or S: (Shared) on-campus network drives from any web browser.


VPN

VPN access provides users with access to IT resources that are otherwise only available on-campus.