Popular Services

Request general IT support available via a TDX ticket request, phone or in-person support.

To direct your request as quickly and efficiently as possible to the correct IT team, please browse the IT Service Catalog and submit a ticket specific to the service or type of support you need. General IT support tickets can take up to 2-business days to triage and dispatch.

Merge multiple D2L individualized course shells into one course shell or un-merge a merged shell.

I forgot my password and need to reset it.

MFA provides additional security protection for your Fleming account. This service page provide introductory information and how to enroll and activate the service for your Fleming SSO Network Account.

HELP! I am unable to login to my Fleming account. To get you back into your account we need some personal information to validate your identity.

1Password is a password manager, digital vault, random password generator, and form filler.

VPN access provides users with access to IT resources that are otherwise only available on-campus.

Users of Fleming's VPN service first install and then use the Palo Alto Global Protect VPN client software to remotely connect to the college's network.

Staff with an assigned workspace can request a physical Cisco phone and personal extension. Shared line or service extensions are used to provide a phone extensions associated with a service or group of users.

OneCard is the official Fleming College identification card, with the added benefit of access to services both on and off campus.

An existing user requires access to additional IT resources.

Microsoft Office 365 suite of products include online services and desktop software.

myCampus is Fleming's main online portal for student and staff use. It contains links to many of the online tools and resources used daily by our users.

Printing is available from on-campus desktop computers.

The Cisco Webex suite of real-time collaboration tools provides chat, video/voice meetings & calls, screen sharing & whiteboard and more.

VDI provides access to a virtual Fleming desktop computer.

OntarioLearn is an initiative that brings together all 24 of Ontario’s publicly-funded colleges to create a vast collection of shared online post-secondary courses. The OntarioLearn Portal provides students with access to the OntarioLearn course content.

Immediate or scheduled removal of a user's access to their Fleming account.

Physical network data ports are available in each student's residence suite. Students in residence can connect one end-user device (computer, game console, etc.) per available port using a network patch cable.

Every individual who is authorized to use Fleming's IT resources is assigned a single sign-on (SSO) network account. Student accounts are automatically created upon enrolment and staff accounts upon hire.

StarRez is the Fleming portal containing information and services pertaining to housing and residential services.

Most classroom spaces are equipment with an AV podium at the front for instructor use.

QLess allows students to join a virtual line instead of waiting in a physical queue. You can join the line from anywhere, hold your spot, and receive updates on your position via your smartphone. This system is available for various services, including the Registrar's Office, IT Services, Financial Aid, and Continuing Education.

I require a physical MFA device, such as a Yubikey or 6-digit OTP fob.

WiFi services are available throughout most of Fleming College’s indoor campus spaces.