Popular Services

Request general IT support available via a TDX ticket request, phone or in-person support.

To direct your request as quickly and efficiently as possible to the correct IT team, please browse the IT Service Catalog and submit a ticket specific to the service or type of support you need. General IT support tickets can take up to 2-business days to triage and dispatch.

I forgot my password and need to reset it.

Merge multiple D2L individualized course shells into one course shell or un-merge a merged shell.

HELP! I am unable to login to my Fleming account. To get you back into your account we need some personal information to validate your identity.

VPN access provides users with access to IT resources that are otherwise only available on-campus.

Users of Fleming's VPN service first install and then use the Palo Alto Global Protect VPN client software to remotely connect to the college's network.

TV with Fleming PC attached. Mostly used for Events in public spaces, also used as backup equipment when In room equipment fails and cannot be repaired quickly.

Brightspace by D2L is the Learning Management System (LMS) used at Fleming College. New students get access to D2L once they are enrolled in at least one timetabled course for the current semester.

An existing user requires access to additional IT resources.

OneCard is the official Fleming College identification card, with the added benefit of access to services both on and off campus.

MFA provides additional security protection for your Fleming account. This service page provide introductory information and how to enroll and activate the service for your Fleming SSO Network Account.

VDI provides access to a virtual Fleming desktop computer.

Full-time staff can request a laptop device instead of a desktop computer.

eBASE is the facilities management system used by Fleming's Facilities, Services and Support (FSS) team.

Request that the college acquire new software that isn't already in our library of available software.

Create a ticket for 3rd Party IT Support.

Fleming hub for Parking Permits, to pay a Violation or Appeal Parking Tickets, or to Rent Lockers.

All Fleming employees are required to complete mandatory annual cybersecurity and privacy training. Additional resources are also available to all users.

Student are required to pay for printing on a cost per page basis.

The College uses Oracle PeopleSoft, branded as Evolve at Fleming, our enterprise resource planning (ERP) system.

Immediate or scheduled removal of a user's access to their Fleming account.

Report a severe system problem or service outage that is preventing several users from performing normal functions.

Scribe is an authoring tool used to automatically generate how-to guides by recording screenshots and steps taken while going thru a given process.

Staff with an assigned workspace can request a physical Cisco phone and personal extension. Shared line or service extensions are used to provide a phone extensions associated with a service or group of users.

Migrations from test to production for queries, BIP reports and File Parser configuration. These requests require client testing and approval.