Request general IT support available via a TDX ticket request, phone or in-person support.
To direct your request as quickly and efficiently as possible to the correct IT team, please browse the IT Service Catalog and submit a ticket specific to the service or type of support you need. General IT support tickets can take up to 2-business days to triage and dispatch.
As part of HR's process when hiring new College employees, HR sends a "New Hire Pre-Boarding Form" to various service divisions to advise them of the new hire which initiates the process to request items needed by the new employee.
Equipment belonging to the ITS Department can only be moved by IT staff or those we authorize to do so on our behalf. Use this service request that IT equipment be moved.
Report a severe system problem or service outage that is preventing several users from performing normal functions.
Where to view the current system status, subscribe to alerts or report an outage.
Create a ticket for 3rd Party IT Support.