Service Overview
Account Secure: Immediate or scheduled removal of a user's access to their Fleming account. In various circumstances revoking a user's access to Fleming IT resources may be necessary.
For confidential requests please contact the CIO or IT Service Desk Manager directly. Requests created using this form are visible to all ITS staff.
AUP Access: The College’s Appropriate Use Policy (AUP) outlines exceptions to user privacy and subsequent access to a user’s data by others.
- To engage in technical maintenance repair and management
- To meet a legal requirement to produce information, including by e-discovery
- To ensure continuity of work (e.g. employee is sick or injured and work needs to be retrieved)
- To prevent misconduct and ensure compliance with the law
In such cases, access to personal data shall only be given with due diligence of requesting such access via the VP IT or in their absence a delegated authority.
Available To
Staff: Managers, HR, Campus Security or Student Rights and Responsibilities.
Getting Started
Click the [ Create Ticket ] button and complete the form.
For employees leaving Fleming College, we typically need to know:
- What should their out-of-office email responder say? Who else to contact in their absence?
- Does anyone require access to their mailbox, H: drive and OneDrive resources? (Typically this is their supervisor and/or role backfill to ensure continuity of college operational work as per OP #6-601.)
- Who has or will collect their equipment upon departure and turn it over to the IT Service Desk?
Additional Information
See the College's IT User Account Management Policy 6-602, section 6.1 and OP #6-601 AUP and Accessing Another User’s Data Procedure for more information.