Adding TeamDynamix app to Teams
- Open the Teams app and select the Three Dots on the left side of the window to "View More Apps"
- Type "TDX" in the search bar and click "Add" next to the TDX app
- Once added, you will receive a chat from the TDX app prompting you to sign in with your TDX account
- After sign in, the app will be fully integrated into Teams and ready for use
Using The TDX App in Teams Chat
- To use the features of the TDX app in chat, click the "+" in the compose window and use the app search bar that appears to search for TDX
- Once the TDX app is selected, you'll be able to search Tickets, Articles, Projects and more from TeamDynamix
- Enter the ID or Title of what you would like to share and select it from the app screen to add it to your chat
(Note: Only tickets with a status of New, Open, In Progress, On Hold, or Waiting will be available to share with the TDX App)
Additional Information
View TeamDynamix Article on this feature for more details: Article - Using TeamDynamix with Microsoft Teams