Service Overview
Ticketing system used by Enterprise Application Services (EAS) in ITS used for development work.
JIRA is the ticket system where all developmental requests should be submitted that are related to a new Evolve/Peoplesoft or D2L component.
Available To
ITS Staff with configured access & All Staff for developmental requests
Getting Started
For IT Staff:
IT Users with configured access can access the service here: https://flemingcollege.atlassian.net/jira
For Other Staff:
To submit a JIRA ticket for developmental work please visit the Enterprise Application Services section of our service catalog and select the appropriate option to submit a development request to this team.
Any requests related to daily operations including security access requests. (D2L, Data Mart, Evolve/PeopleSoft, MyCampus Portal, Queries, BI Publisher, File Parser and Docusign) will be submitted into the TDX ticketing application. Operational requests can be submitted here Enterprise Application Services
Additional Information
JIRA is fully administered by the ITS department. For more information or to submit a development request please visit Enterprise Applications Services in our service catalog.