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Team Dynamix (TDX)
What are types of ITIL "tickets" does TDX support?
What are types of ITIL "tickets" does TDX support?
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TDX
Tickets
ITIL
TDX ITIL Ticket Classification
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Check out this article I found in the TDX Service Portal knowledge base.<br /><br /><a href="https://tdx.flemingcollege.ca/TDClient/178/Portal/KB/ArticleDet?ID=10087">https://tdx.flemingcollege.ca/TDClient/178/Portal/KB/ArticleDet?ID=10087</a><br /><br />What are types of ITIL "tickets" does TDX support?<br /><br />Following ITIL terminology, TDX tickets can be used to represent Incidents, Service Requests, Major Incidents, Problems, Changes and Releases.