Using a Physical Security Key for MFA Authentication

Overview

If you cannot use any of our preferred MFA authentication methods—i.e., an authenticator app, SMS text messages, or voice calls—then as a last resort, using a physical security key is an option. The Fleming ITS department supports two types of physical security keys:

1. FIDO2 USB security keys are available to students and staff.
2. One-time password (OTP) fobs are available only to staff.

The process for this is as follows:

Students

• Purchase a supported FIDO2 USB security key.
• The College recommends this model of Yubico security keys.
• Follow these directions: How to Set Up a Security Key for MFA.

Staff

• Staff may purchase/provide their own FIDO2 USB security key, or request Fleming ITS department to provide one, and then follow these setup instructions: How to Set Up a Security Key for MFA.
• Staff may request a one-time password (OTP) fob device from the ITS department by submitting a ticket using the page found here. 
• No user setup is needed for an OTP fob device; staff must pick up this device from the Service Desk when ready.